In your career, it is very likely that you will come across someone who tells you that their last chiropractor hurt them. No matter what the circumstances of their past, you want to address their fears. And this is definitely an objection that you want to approach with care and concern.
The best way to take on this type of objection is to validate their feelings and then turn their attention onto how you and your practice operates differently. This way they know that you’ve heard them and they also understand that they will have a better experience with you.