When someone walks into your office, waits in the waiting room, receives an adjustment, and does paperwork at the front desk, they feel something. And what they feel may determine if they ever come back.
Watch this video where Dr. Brower and Dr. Hess explain how to view your practice through the eyes of your practice members:
Feel the energy of your office. Does it feel tense and unwelcoming or does it feel like a happy, vibrant place? The energy in your practice is important, but if you have blinders on and don’t step back and become aware of the energy, it could be detrimental to your practice.