Q. What is your website?
A. https://www.letsnexuschiro.com
Q. What are your roles at the practice?
A. Dr. Adam is the voice of the practice. He performs all of the PDR’s, health talks, and is in charge of all external marketing events. Dr. Adam is married to Ally Hansen who is not a DC and not involved in the day to day procedures of the office. Dr. Meng is the back office guru. She handles all accounting, HR, and billing issues. Both doctors adjust and perform doctor touch points. Dr. Meng has a focus more on pre-natal and pediatric care, however all practice members see both docs.
Q. How long have you been open?
A. We both graduated in April of 2018. Nexus opened in Aug of 2019. We spent the time between graduation and opening helping our AMPED colleagues (Dr. Jake Schumann, and Drs. Jill and Stephen Young) get open.
Q. How many patients do you have?
A. We are averaging 400 visits per week
Q. What would you share with us about your practice adventure?
A. Our adventure has been a long one. It started while we were in school together at Parker. Meng and I became accountability partners when I joined AMPED in tri 6. I knew I was behind the 8-ball so I jumped in head first. Dr. Meng and I trained on each and every module together day in and day out. We started traveling together to help offices with their ribbon cuttings and screenings where we learned that we worked very well together. Once we finally made it to student clinic, we were paired together as pod-mates and again we found that we worked better together than we did apart. With us it continued to seem that one plus one was not two. With this knowledge in hand, we decided that our best option moving forward was to open together. As graduation neared, we started our jump-start process and soon decided that Roanoke was where we needed to be. While still trying to secure funding and nail down a location, we decided to put our knowledge and talents to use and help those around us that were further along in the process. We traveled to NW Arkansas to help then AMPED practice “Ignite” open up. We spent the first month of practice with Drs. Lee and Natalie Horine. We helped process hundreds of pms, trained team, became very familiar with platinum, and learned countless valuable lessons. After returning home, we then spent the first two weeks of operation for Connected Chiropractic and then Restoration Chiropractic doing more of the same and really honing in on our skills. Dr Jake took it one step further and pushed us to perform our first PDRs. We cannot thank these docs and offices enough for the skills we gained while serving their offices. In the midst of serving other offices we were also marketing our butts off. Dr Meng and I were very strategic in our marketing. We oftentimes would both be at separate networking meetings at the same time. Each week we would trade off which meetings we went to so that both groups got to see each of us and hear each of us. We took the same approach to screening. If there were ever multiple events on the same day then we would split up and double our efforts. We rode this approach straight into our opening and had over 250 paid appointments on the books. Since then, we have continued to grow our practice through health talks, screening events, and internal referrals. Covid hit 6 months into practice, yet we remained profitable every single month of operation due to the skill sets and the mentorship that we gained through AMPED.
Q. What have you learned in your journey?
A. Lean on those around you. Ask questions of and follow those that are successful. There is a reason why they are successful and if you can mimic those traits in your life then success will follow you too. I have also learned that success is in direct correlation to the work you put in. The harder you work, the more successful you will be. Putting in the ground work early on allowed us to grow, learn, and even make mistakes while in other peoples offices so when it came time to do it on our own we were prepared.
Q. What advice do you have for new doctors?
A. “Be the Doctor, Doctor!” You know what you know and be confident that you are the person that each pm needs in order to accelerate their life and their health. Utilize the JumpStart program. School does not teach you how to open a business but the jumpstart program will help answer any and all questions that you might have when it comes to finding a location, negotiating a lease, marketing, securing funding, and negotiating a build out and so much more. Seek guidance. It is okay to be ignorant, for we do not know what we do not know. The only way to gain clarity is either to ask questions or to gain first hand knowledge of the situation. In my experience, first hand knowledge means failing a few times. While this may help you learn, it is not necessary for those in AMPED. The road ahead is well paved with success but you must follow and learn from those that paved it if you are to walk it.
Q. What advice do you have for students?
A. For students: “Guard your time!” Use what time you have to dive in. It is never too late unless you wait for tomorrow. Find a doc that you resonate with and latch on to them. Do every screening event, every marketing event, set up and perform health talks, and most importantly get in and serve in their office. Make yourself a valuable cog to their office because it will serve you ten fold when you open your own. If you take advantage of the time you have in school to train, learn, and use AMPED procedures then the Jump-start process is easy.
Next, “Save your money!” There will be a time to travel. There will be a time to enjoy fun things. There will be a time for adventure. That time is not now. A flashy lifestyle as a student gets you nowhere. You will need every dollar you can muster to look appealing to a bank. Getting started is not free so save what you can. When going to a bank, get creative. I made my dad a 10% silent owner of my practice. This made me look very appealing to a bank. My dad had a much better financial backing that I did, and he also had experience owning a health clinic that operated with 2 chiropractors. My dad did not take any profits but we did have to pay for his portion of the taxes he owed (well worth it).
Q. How has AMPED helped you?
A. AMPED has given us the life that we always dreamed of. We have a successful practice that serves hundreds of people every week. Because of AMPED we were able to open our own practice right out of school and do so successfully. School tries to tell you that you will struggle out of the gate, yet AMPED taught us how to sprint out of the gate. Because of AMPED we were and still are able to check goal after goal off of our board. Because of the AMPED procedures we had in place, we were even able to maintain growth and profitability throughout a pandemic even only being 6 months into practice.
Q. What would you say to people considering joining AMPED?
A. Do it! it will be the best decision you will ever make for yourself, your future self, and your family. AMPED is a culture of success, happiness and growth, but more importantly AMPED is a family.
Q. Anything else you’d like to add?
A. Thank you AMPED for being a beacon of light in dark times. School/graduation/opening are trying times but we always knew that if we stuck true to what AMPED had taught us that one day we would find ourselves on top of the mountain rather than digging in the mud.
