We are proud to bring you the story of Dr. Alexander Young of “Connect Chiropractic”, located in Wauwatosa, Wisconsin! All of us in the AMPED community wish him the best of luck.
Q. What is your role at the practice?
A. Doctor, Owner, head question answerer & problem solver.
Q. How long have you been open?
A. 5 months.
Q. How many patients do you see per week?
A. 135 per week.
Q. What is your focus or specialty?
A. We are a TRT based family focused office. Our main goal is to see the entire family – not just mom or dad.
Q. What would you like to tell us about your practice adventure?
A. I’ve known since I was about two years old that I wanted to own my own business, I’ve never wanted to work for someone else’s dream. While I originally wanted to be a dentist, in college I switched paths and found out about AMPED and Chiropractic school, I immediately knew that was what I wanted to do.
As graduation from Palmer neared I had been working with banks since about 12 months before graduation. One of the banks I had been talking to for that entire year was the bank that was supposed to fund my office. As our goal date for signing the loan came and passed, I found out the banker who I had been working with wanted $35,000 more in collateral before he would fund me. This banker then dropped off the face of the earth for four weeks before I found out he was fired. Luckily in the meantime I started working with a new bank and I told them the deal had to be done by the end of the month or the landlord would be pulling out. (Wasn’t 100% true but you have to do what you have to do to make your dreams happen!)
As you would suspect we had the usual and unexpected construction problems and delays. Then the day of ribbon cutting we lost power twice within an hour before the ribbon-cutting due to improperly wired electrical which was being repaired DURING the ribbon cutting. Then our first day open the power line started on fire outside and we lost power all afternoon. We opened with 157 paid appointments on the books and by the end of our first week open we started losing nearly all of our booked NPs to COVID-19. We literally had people about to pay for x-rays or PIF for care that check there phones while at the front desk and find out that their child’s school was cancelled, thus they would need to pay for daycare and thus “could not afford care”. By the second week open we had 90% of NPs rescheduling out “a few weeks” and then a few weeks turned into months and to this day we still have not seen about 100 of this originally booked appointments. In the first month open we had to refund several PIFs to people who had lost their jobs. As a new doctor, I did not necessarily feel 100% ready for those tough financial conversations but with world events that were happening it became an even harder conversation and forced me to learn very fast.
Q. Where can we find out more about you?
Q. How has AMPED helped you?
A. Without AMPED I don’t know if I would be open right now. Over and over again during the opening stages, we hit delays and roadblocks and I had every reason to quit and go work for someone. But thanks to AMPED I knew that it could be done, I’ve seen countless people be through the same thing as me and come out on the other side crazy successful. Whenever I was doubting myself I would call a doctor, watch a module, jump on a monthly call and that fire would be re-lit. I can honestly say that I am where I am today thanks to the doctors I’ve met within AMPED.
Q. Do you have advice for fellow AMPED members?
A. Follow your dreams and use your resources – there are so many resources available to you within AMPED that you should have no reason not to be crazy successful.
Q. What would you say to anyone considering joining AMPED?
A. Do it YESTERDAY! What do you have to lose?