Q. What is your role at the practice?
A. I am the chiropractor of Providence Chiropractic serving the roles of clinical, visionary, trainer, billing (specific insurance and PI). My husband, Stewart, is not a chiro but is in charge of telling dad jokes, getting the team to spill what is in their head space, Billing (specifically credit card payments, and care plan payments) and closing people for the dough.
Q. How long have you been open?
A. We have been open 10 years this October.
Q. How many patients do you have?
A. We currently have 850+ active PMs, open about 20 adjusting hours/week.
Q. What would you share with us about your practice adventure?
A. Like others, I have had some interesting storms to navigate. These experiences finally taught me the lesson of submitting and focusing on the most important issues. Am I alive? Is my family alive? Am I able to still serve people through the vehicle of chiropractic? If yes, then all else will get figured out when it can.
Q. What have you learned in your journey?
A. Have fun, and remind yourself daily of all the amazing good your are doing in the lives of people. Not many have that blessing in their career. If you are not having fun, figure out what is sucking out the fun. Then either delegate it to someone or cut the fat (and yes that includes practice members).
Q. What advice do you have for new doctors?
A. Confidence is key to building trust. My confidence was never that I knew all the answers, it was that I wouldn’t give up till I found the answers. Just be relentless in your pursuit to find subluxation and serve people.
Q. What advice do you have for students?
A. Use your time wisely in school. Yes, pass classes. Yes, take some technique seminars. Training on communication and patient processing takes a great deal of time to master. Learn it in school NOW. I hardly practiced my technique before opening our doors, but I knew how to communicate and bring people into the office. My success in the beginning was not in my craft but in my business and communication skills. We had extremely high retention even if people were “slow to heal”
Q. How has AMPED helped you?
A. The AMPED Mastermind has helped me through different seasons of practice. There’s no way to know all the answers yourself, but there is always someone in the group who has encountered my obstacle or experience. It is a blessing not only to have to create EVERYTHING on my own, and also a joy that I can create MY OWN environment and culture.
Q. What would you say to people considering joining AMPED?
A. Invest in yourself. You and your practice are worth it. Mentorship is an investment, because the return can be so much greater than what you put in.
Q. What is your website?
A. https://providence-chiropractic.com
Q. Thanks so much! Is there anything else you’d like to add?
A. You get out what you put in. The most successful offices I know remain studious and never stop asking questions.
